Deliver relevant, efficient, and personalized search experiences that build stronger customer relationships.
In B2B commerce, search must do more than match keywords, it must interpret complex queries, reflect customer-specific data, and handle vast, attribute-rich product catalogs. Buyers expect precision whether they search by part number, specification, or unit of measure all while accounting for pricing tiers, availability, and regional variations.
Traditional search configurations often fall short of these expectations, leaving teams to rely on manual tuning or one-size-fits-all solutions that can’t scale. B2B organizations need a smarter, more adaptive approach that aligns every result with buyer intent, business data, and operational efficiency.
FindTuner combines automation, AI, and business logic to deliver intelligent B2B search experiences that scale effortlessly. By understanding the nuances of technical queries, handling detailed product attributes, and incorporating business metrics such as sales rank, inventory, and account-level preferences, FindTuner ensures every search delivers accurate, relevant, and personalized results.
Designed for flexibility, FindTuner empowers merchandisers and digital teams to curate search and category results, promote key products, and tailor experiences for specific accounts or markets all without heavy development effort. The result is a faster, more precise, and more profitable B2B buying experience.
FindTuner makes it easy to adapt search and merchandising strategies to the unique demands of B2B buyers combining precision, personalization, and performance in every interaction.
Continuously see search results improve with machine learning that uses customer behavior, buying patterns, offline purchase data and your analytics. Elevate a customer’s previous purchases to deliver an efficient buying process.
Using AI and machine learning models, AutoTune Hybrid Search delivers the most relevant results that match the buyer’s intent. Optimize keyword and AI search results and dynamically rank products with ease.
Shape the ideal buying experience by promoting products, product groups and brands for any search or navigation. Use FindTuner’s precise product promotion features to control the most valuable positions in your search results.
Generate dynamic facets from catalog data with no manual effort. Create custom links to any related content. Improve the buyer’s navigation experience by renaming, reordering or hiding any facet or value.
Handle customer-specific catalogs with ease. Leverage the customer’s location, industry, and interests to provide personalized B2B search experiences. Recommend complementary products based on search behavior, product associations, and historical data.